I cannot tell you what an absolute delight it was to take my car, which I bought from your dealership, to you for servicing. I had been stopped twice for a taillight being out. I went into the service center at 11:30 without an appointment. The serviceman was very polite to me and told me the wait would be quite awhile. I had a doctor's appointment and he suggested bringing the car back at 4:00. I did this and while I waited for the light to be changed the serviceman came to tell me something else was out lightwise but they could put in the part. I thought to myself, "Oh brother, always a higher charge." Lo and behold he later came back and said, "You actually have a few corroded wires so the part will be unnecessary." The work could also be done while I waited even though it was now after 5:00 and time for the mechanic to go home. I have never taken my car in and actually had someone do the job for less money.
So overall the service was fabulous and I appreciate the honesty in saving me and servicing only what was really wrong. As a woman I will be honest and tell you that I often feel that the car servicemen "see me coming" and realize I don't know much about cars. Thank you for not treating me that way.
Not only will I bring me car back to your service center for work in the future but I will recommend it to all my friends.
You have restored my faith in car dealerships and service dealers. I will remember that when I buy a new car.
Deborah H
1-25-12
Good Day Bob,
I enjoyed my experience at your dealership.
I was impressed with your professionalism and promptness of service.
The customer waiting area was cozy and clean. I really appreciate that my jeep was washed
after the trans fluid change. I did not expect that.
Thank you for making my experience very pleasant.
I will defiantly bring my jeep back to this location for future repairs and maintenance.
Have a great day.
Yolanda P
1-30-12
Hello Tony,
Hope things are continuing to run smooth at Marino CJD. I have to mention that the level of service I received from Larry and Kal was beyond expectations and truly a story to share to my team and friends as a highlight.
Marcos E
2-3-12
GOOD MORNING BOB: IN REGARDS TO YOUR QUESTION REGARDING MY SERVICE EXPERIENCE AT MARINO JEEP, IT WAS ABOVE AND BEYOND MY EXPECTATIONS FOR TOW IN SERVICE.FROM THE INITIAL SET-UP OF THE VERBAL SERVICE REQUEST.CHRIS SANCHEZ INFORMED OF RECEIPT OF THE VEHICLE,DIAGNOSE,TESTING AND MOST OF ALL REPAIR OF VEHICLE. CHRIS KEPT ME INFORMED, THRU-OUT THE DAY, WITH UPDATES,PARTS NEEDED AND PRICING.THE REPAIRS WERE MADE IN A PROFESSIONAL,COURTEOUS,TIMELY MANNER.THANK YOU AGAIN TO CHRIS, AND YOUR PROFESSIONAL SERVICE STAFF FOR AAAAAA+++++ SERVICE,I WOULD HIGHLY RECOMMEND MARINO JEEP FOR SERVICE.
REGARDS, JOSEPH
PAGEBUILDER_TESTIMONIALSMarino Chrysler Jeep Dodge60641
