Jeep Wave Customer Care


The premium owner loyalty program known as Jeep Wave® is extending to the entire Jeep Brand lineup for the 2021 model year. That means that if you’re purchasing a new Jeep from Marino Chrysler Jeep Dodge Ram, you’ll benefit from this unique loyalty program that offers 24/7 support.

Enjoy this added benefit as you travel throughout Chicago, Skokie, Park Ridge, and Forest Park, IL. To learn more about this program and to find out how to maximize its benefits, keep reading!


Customer Care

Benefits of the Jeep Wave Program

With the Jeep Wave program now being offered standard on all 2021 models, you’ll quickly find out that it’s beneficial to be a Jeep driver. What’s included with Jeep Wave? We’re glad you asked.

First, you’ll have no additional cost maintenance. The first three oil changes and tire rotations you receive are covered during the first three years of Jeep ownership. All service will be completed by one of our Jeep technicians here at our dealership.

Vehicle protection is also part of the program. Get a no-charge same-day rental for routine maintenance, enjoy trip interruption coverage up to $1,000 for each occurrence, and 24/7 roadside assistance throughout the life of the 5-Year/60,000-Mile Powertrain Limited Warranty.

As you drive, you may have some questions. Get 24/7 dedicated owner support by calling a live support agent or get in touch via email using the Live Chat on your account page.

Anyone who is a member of Jeep Wave can also get preferred VIP treatment at Jeep events across the country with access to exclusive events, too.


2020 Jeep Gladiator

2020 Jeep Compass 2020 Jeep Compass

Jeep Wave Frequently Asked Questions

For more info about the Jeep Wave program, get in touch with us here at our dealership and we’ll provide answers to the important questions. You can also visit your owner website for answers to frequently asked questions. Here are some of the frequently asked questions we get from drivers.

Q: Who is eligible for this program?

A: Starting with the 2021 model year, every Jeep vehicle is enrolled in the program. For the 2016 to 2020 model years, select vehicles can be enrolled.

Q: When does membership start?

Membership starts with the car’s in-service date. You can typically access membership benefits within 72 hours of purchasing a car.

Q: Can I have more than one membership?

A: Yes. You can have unlimited Jeep Wave memberships as long as the vehicles qualify. Each membership is linked to a Vehicle Identification Number (VIN).

Q: Can membership be renewed?

A: You can renew membership using the buy-in function on your account or by visiting us here at Marino Chrysler Jeep Dodge Ram. You will receive advance notice of a membership end date and know when it’s time to renew.


Explore the Jeep Wave Program Today!

Take advantage of the Jeep Wave program as you’re buying a new Jeep or adding this coverage to an existing vehicle. Marino Chrysler Jeep Dodge Ram is here to help the drivers of Chicago, Skokie, Park Ridge, and Forest Park enjoy Jeep Wave coverage. Contact us today with your questions.

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5133 W Irving Park Rd • Chicago, IL 60641

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Marino Chrysler Jeep Dodge Ram 41.953323, -87.756203.