Top Rated Sales Staff
Sales
JC Alvarado
Certified Sales Executive ( For New and Pre-Owned )
Kenny Sher
Sales Professional
Dan Koljovic
Certified Sales Executive
Gabriel Morales
Sales Professional
Jairo Leon
Sales Professional
Jonathan Abarca
Sales Professional
Joe Turner
Sales Professional
Dave Carley
Sales Professional
Volodymyr Khrypliuk
Sales Consultant
CARLOS MARINO
Sales Consultant
Jose Cadena
Sales Professional
Jaylen Snyder
Sales Consultant
Anthony Bermeo
Sales Consultant
Management
Pete Babani
Sales Manager
Mel Hanna
Sales Manager
Franky Moreno
Sales Manager
Leo Figueroa
Pre-Owned Sales Manager
Dan Liebich
Sales Manager
Julie Del Pilar
Sales Manager
Andrea Fakhouri
Internet Sales Manager
Finance
Kal Djendov
Finance Manager
Service
Rafael Martinez
Service Advisor
Robert Whiteman
Service Director
Jose Quezada
Service Advisor
James Ebe
Service Advisor
Carlos Rodriguez
Service Advisor
Teresa Nelson
Service Advisor
Jan Rodriguez
Service Advisor
Lon Dunham
Shop Manager
Lauren Marie
Service Lane
Edwin Rivera
Service Advisor
Steve Cardenas
Service Advisor
Paul Babani
Service Manager
Parts
Marty Hill
Parts Counterman
La Marcus Hill
Parts Counterman
Geovanni Romero
Parts Counterman
Tony Saccotelli
Parts Counterman
Joe Szostak
Parts Manager
Administration
Nanette Isaac
Admin Assistant
Fara Palazzolo
Switchboard operator
Damir Demirovic
Biller
Lisa Houman
Office Manager
JC Alvarado
Certified Sales Executive ( For New and Pre-Owned )
Jun 09, 2023
marino cjd the best dealer specially JC, he step out of
marino cjd the best dealer specially JC, he step out of his way to help you out
Jun 08, 2023
Hoy compramos un carro y nos atendió Juan Carlos y su
Hoy compramos un carro y nos atendió Juan Carlos y su servicio fue muy amable
Jun 06, 2023
Really great service JC is fantastic and was so helpful
Really great service JC is fantastic and was so helpful with picking a car and finding a good payment
Jun 06, 2023
A great dealership with with a customer service approach
A great dealership with with a customer service approach that leaves you with an excellent experience.
Jun 05, 2023
Esta empresa es muy recomendable porque tienen la
Esta empresa es muy recomendable porque tienen la amabilidad de atenderte con tanta paciencia y con respeto
Kenny Sher
Sales Professional
Jun 09, 2023
Great customer service.
Great customer service. Easy and straight forward. Staff was cordial and attentive, responding to all my questions in a timely manner. Overall, a great experience!
Jun 08, 2023
Excellent customer service, wide selection of vehicles,
Excellent customer service, wide selection of vehicles, fair pricing, and super responsive - Highly recommend to anyone looking to buy or sell
Jun 06, 2023
Efficient, personable, no-pressure, great salesmen, car
Efficient, personable, no-pressure, great salesmen, car is beautiful, all completed quickly, all-around perfect experience
Jun 05, 2023
Kenny was very knowledgeable and helpful.
Kenny was very knowledgeable and helpful. If you want a transparent and smooth car buying experience, Kenny is your guy.
Jun 01, 2023
Great service!
Great service! Kenny proactively reached out before our lease expired to help us find the perfect car at a great price.
Dan Koljovic
Certified Sales Executive
Jun 10, 2023
Dan from Marino is hands down the best.
Dan from Marino is hands down the best. After buying two vehicles from him, I’ll never go elsewhere.
Jun 07, 2023
Dan provided great service!
Dan provided great service! He asked questions to better understand what I needed in a vehicle, made suggestions, and ultimately showed me a Jeep that matched all of my needs and wants. He even worked out a good finance rate that didn’t go over my budget. I would definitely recommend Dan as your next Sales Advisor.
Jun 03, 2023
Awesome service all around .
Awesome service all around . They treated us very nice. I'm so glad I was able to do business with you guys! Happy customer here!! I'll be back for future buys.
Jun 01, 2023
Dan and the team at Marino did an excellent job.
Dan and the team at Marino did an excellent job. The process was easy and painless - not always the case.
May 31, 2023
Honest dealership (which is hard to find these days),
Honest dealership (which is hard to find these days), stick to their word! Dan and Dave did a great job getting us the best price in the area. Smooth and easy process, not pushy at all. In depth knowledge about the Jeep brand and heritage, especially wranglers!
Pete Babani
Sales Manager
May 31, 2023
Honest dealership (which is hard to find these days),
Honest dealership (which is hard to find these days), stick to their word! Dan and Dave did a great job getting us the best price in the area. Smooth and easy process, not pushy at all. In depth knowledge about the Jeep brand and heritage, especially wranglers!
May 31, 2023
My sales rep, Kenny was very accommodating and helpful.
My sales rep, Kenny was very accommodating and helpful. He went above and behind to find me the car I wanted. He was very communicative theoughout the entire purchase. I told him to budget and he worked with it!
May 26, 2023
Dan made getting the process of getting a new car very
Dan made getting the process of getting a new car very easy. He was informative and made sure I found exactly what I was looking for.
May 01, 2023
Place is spotless even thru some renovation.
Place is spotless even thru some renovation. Everyone is friendly and willing to work with your wants. Sales rep, Carlos was exceptional. Greeted us, only one, when we walked in and walked us thru the entire process. Took a while but he was so personable that you didnt mind. Kudos to Carlos!
May 01, 2023
PROFESSIONAL, respectful, patient and very good customer
PROFESSIONAL, respectful, patient and very good customer service as soon as you walk into the doors. Smooth transaction.
Kal Djendov
Finance Manager
May 31, 2023
My sales rep, Kenny was very accommodating and helpful.
My sales rep, Kenny was very accommodating and helpful. He went above and behind to find me the car I wanted. He was very communicative theoughout the entire purchase. I told him to budget and he worked with it!
May 31, 2023
Everything was great with JC.
Everything was great with JC. Thank you so much again for helping me and my family.
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 31, 2023
Everything was great with JC and his service department.
Everything was great with JC and his service department. Thank you so much again for the great service.
May 24, 2023
Friendly, inviting and willing to work through the
Friendly, inviting and willing to work through the process in a timely manner to help us get into a vehicle
Mel Hanna
Sales Manager
May 28, 2023
This is my 3rd car in 7 years and Jairo and Mel have been
This is my 3rd car in 7 years and Jairo and Mel have been top notch since. They accommodate all my needs and get me the best deals possible.
May 19, 2023
Professional, Clean, Organized, Friendly, Knowledgeable,
Professional, Clean, Organized, Friendly, Knowledgeable, Courteous. The folks at Marino made the process of purchasing a car as painless as possible.
May 02, 2023
Excellent customer service always treats us like family
Excellent customer service always treats us like family when their as well as very professional all around. Definitely would recommend to anyone trying to buy a car or first car. Thank you Jay and Mel very satisfied.
Mar 23, 2023
My salesperson and manager really put 100% in to get me
My salesperson and manager really put 100% in to get me the best deal. Highly recommend Dan and Mel
Mar 14, 2023
Had some great help from some great guys.
Had some great help from some great guys. They were able to help me find exactly what I needed! Very happy with my purchase.
Gabriel Morales
Sales Professional
Jun 03, 2023
Awesome service all around .
Awesome service all around . They treated us very nice. I'm so glad I was able to do business with you guys! Happy customer here!! I'll be back for future buys.
Jun 01, 2023
Dan and the team at Marino did an excellent job.
Dan and the team at Marino did an excellent job. The process was easy and painless - not always the case.
Jun 01, 2023
Great service!
Great service! Kenny proactively reached out before our lease expired to help us find the perfect car at a great price.
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 31, 2023
Great service!
Great service! Kenny proactively reached out before our lease expired to help us find the perfect car at a great price.
Jairo Leon
Sales Professional
May 28, 2023
This is my 3rd car in 7 years and Jairo and Mel have been
This is my 3rd car in 7 years and Jairo and Mel have been top notch since. They accommodate all my needs and get me the best deals possible.
May 20, 2023
Jairo helped me and my wife buy our dream car which is
Jairo helped me and my wife buy our dream car which is Jeep Wrangler and he has been nothing short of amazing. He was really professional and has extensive knowledge in all jeep types and very transparent about the fees. Would highly recommend requesting having Jairo as you sales person if you are considering but a car from Marino
May 04, 2023
This is my third car in 1.
This is my third car in 1.5 years from Marino. Served each time by Jairo Leon. Been great experience each time. Jairo is responsive far after you’ve purchased the car - not one of those “out of sight, out of mind” experiences. The Sales Manager Frank Moreno and owner Tony Marino are both friendly and attentive too. I would highly recommend Marino if you’re looking for a Dodge, Jeep or Chrysler.
Apr 27, 2023
I first came to Chrysler and met with Jairo searching for
I first came to Chrysler and met with Jairo searching for a pick up truck for my business. I decided to search a few places and compare. Jairo found me the best deal than anywhere else. He was very attentive, caring and knew his stuff! His job didn’t end once I drove off the lot with a brand new truck but he continued to check in and follow up with me. Thank you Jairo and Marino Chrysler for helping me and having great pick up truck options!!
Apr 27, 2023
Jairo from Marino Chrysler Jeep Dodge on Irving Park was
Jairo from Marino Chrysler Jeep Dodge on Irving Park was such an outstanding, honest and friendly person. He made the buying process so easy! I actually enjoyed doing business with him. The price that I was given for my car and trade in were fair. I left with a great deal, great mileage and a great car buying experience. I definitely recommend and will continue to do business with Jairo.
Jonathan Abarca
Sales Professional
May 31, 2023
My sales rep, Kenny was very accommodating and helpful.
My sales rep, Kenny was very accommodating and helpful. He went above and behind to find me the car I wanted. He was very communicative theoughout the entire purchase. I told him to budget and he worked with it!
May 03, 2023
I walked in here knowing nothing about cars because I was
I walked in here knowing nothing about cars because I was about to purchase my first car luckily I came across Johnny! He really helped me understand what would be a good deal for me and which car would be the best. He was really knowledgeable about cars/ insurance etc which made me feel so comfortable just because I was nervous about purchasing my first car ever. He went above and beyond to make sure I was satisfied with my purchase. Thank you for all the help!
Apr 13, 2023
Great and professional service.
Great and professional service. Strongly recommend. Staff is very friendly and helping. Volodymyr was very patient and answered all my questions. Great dealership!
Apr 12, 2023
The service is excellent!
The service is excellent! Everyone friendly and knowledgeable! They treated me with respect and were very nice!
Apr 07, 2023
Awesome experience!
Awesome experience!! Highly recommended. A+++. If you’re going to by a car buy it from JC and Jonathan. You won’t be disappointed.
Franky Moreno
Sales Manager
Jun 08, 2023
Awesome experience I had today!
Awesome experience I had today! Volodymyr’s patience and genuine honestly was the best experience I’ve had. Loving my 2023 Grand Jeep Cherokee Altitude! Shout out to Frank who was also very kind and answered all our questions and concerns. Thanks! Highly recommended! 5+ stars!
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 31, 2023
Everything was great with JC and his service department.
Everything was great with JC and his service department. Thank you so much again for the great service.
May 17, 2023
Vlad was great to deal with.
Vlad was great to deal with. Would do business with him again. Transaction was quick and clearly explained.
May 11, 2023
Volodymyr and Frank were very helpful and took their time
Volodymyr and Frank were very helpful and took their time explaining everything to us! Very friendly
Joe Turner
Sales Professional
May 31, 2023
Everything was great with JC.
Everything was great with JC. Thank you so much again for helping me and my family.
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 24, 2023
Friendly, inviting and willing to work through the
Friendly, inviting and willing to work through the process in a timely manner to help us get into a vehicle
Apr 14, 2023
Great to work with.
Great to work with. I will definitely be referring him to friends and family. Thanks Joe!
Apr 08, 2023
One of the best dealerships!
One of the best dealerships! Joe Turner is amazing and very patient with the whole process. He will get you a great deal!
Dave Carley
Sales Professional
May 31, 2023
Honest dealership (which is hard to find these days),
Honest dealership (which is hard to find these days), stick to their word! Dan and Dave did a great job getting us the best price in the area. Smooth and easy process, not pushy at all. In depth knowledge about the Jeep brand and heritage, especially wranglers!
May 12, 2023
Very helpful, efficient, very easy to deal with.
Very helpful, efficient, very easy to deal with. Would definitely come back when in the market for another car.
Apr 13, 2023
Great and professional service.
Great and professional service. Strongly recommend. Staff is very friendly and helping. Volodymyr was very patient and answered all my questions. Great dealership!
Mar 24, 2023
Carlos is super friendly and willing to help anybody at
Carlos is super friendly and willing to help anybody at anytime. He is a great guy to work with
Mar 24, 2023
Dave was very help and friendly.
Dave was very help and friendly. He answered all of my questions and help me purchase my new truck.
Rafael Martinez
Service Advisor
May 23, 2023
This is my 8th car we get from Marino Chrysler jeep and
This is my 8th car we get from Marino Chrysler jeep and dodge my family and myself always super happy
Apr 15, 2023
My family and I have been working with this dealership
My family and I have been working with this dealership for a total of 15+ cars throughout the years. Top Notch Sales and Service.
Nov 08, 2022
Always a Great Experience and Deal when I visit Marino
Always a Great Experience and Deal when I visit Marino Chrysler Dodge. The best part is driving out with my 5th vehicle from JC. Their service team and employees are very kind and respectful to all our needs. JC is My Go To Guy when I'm ready for a new Jeep or with any questions I have in the future. Thank You Marino & JC.
Jul 16, 2022
This is my 3rd vehicle purchase from this dealership.
This is my 3rd vehicle purchase from this dealership. They are always Helmand welcoming they go out of their way to get you the deal your looking for. Also the service department is awesome. Best team of advisors Ralph, Teresa, Carlos, just to name a few.
Mar 30, 2022
I have been a customer of Marino since 2017 and am so
I have been a customer of Marino since 2017 and am so grateful for their help, diligence and amazing customer service all around. Cannot recommend this dealership enough.
Volodymyr Khrypliuk
Sales Consultant
Jun 08, 2023
Awesome experience I had today!
Awesome experience I had today! Volodymyr’s patience and genuine honestly was the best experience I’ve had. Loving my 2023 Grand Jeep Cherokee Altitude! Shout out to Frank who was also very kind and answered all our questions and concerns. Thanks! Highly recommended! 5+ stars!
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 26, 2023
Thank you for a great deal Vlad.
Thank you for a great deal Vlad. Great selling process. Will come back for my next car.
May 17, 2023
Vlad was great to deal with.
Vlad was great to deal with. Would do business with him again. Transaction was quick and clearly explained.
May 12, 2023
Very helpful, efficient, very easy to deal with.
Very helpful, efficient, very easy to deal with. Would definitely come back when in the market for another car.
CARLOS MARINO
Sales Consultant
May 11, 2023
The best dealership i’ve had the pleasure buying from
The best dealership i’ve had the pleasure buying from Carlos sales and finance they were great
May 10, 2023
Carlos was very helpful and very polite.
Carlos was very helpful and very polite... Wonderful and professional service.... I would highly recommend family and friends...
May 01, 2023
Place is spotless even thru some renovation.
Place is spotless even thru some renovation. Everyone is friendly and willing to work with your wants. Sales rep, Carlos was exceptional. Greeted us, only one, when we walked in and walked us thru the entire process. Took a while but he was so personable that you didnt mind. Kudos to Carlos!
May 01, 2023
PROFESSIONAL, respectful, patient and very good customer
PROFESSIONAL, respectful, patient and very good customer service as soon as you walk into the doors. Smooth transaction.
Apr 30, 2023
Aside from having to go back twice, salesman (carlos) and
Aside from having to go back twice, salesman (carlos) and sales manager (bald guy) were great to work with. Car (used) had issue with backup camera, Service department (guy with finger tattoo who rides motorcycle) took care of the warranty claim the next afternoon and made it a very pleasant experience. A porter (bigger, Hispanic guy) went out of his way to help me get something out of my trade in. Overall, great experience - seemed like the team I worked with actually cared. Would return, and would refer people to the dealership. JZ
Leo Figueroa
Pre-Owned Sales Manager
May 31, 2023
Thank you so much for Marino team and Jc for his amazing
Thank you so much for Marino team and Jc for his amazing job this is our third vehicle from him
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 24, 2023
I was looking forward to purchasing a car from Marino
I was looking forward to purchasing a car from Marino Chrysler Jeep Dodge Ram dealership. I found the car I liked, reached out to make sure it was available, scheduled an appointment and made plans to take time off. My first attempt to go there I got a call from the dealer telling me that the car was just taken to be services and will not be available. I asked for a follow up and upon receiving the call I scheduled another appointment. My appointment was at 9am, and as I arrived, the staff was very confused about the reason for my visit, the sales person who I talked to wasn't there and the best part was that the car I was interested in was sold the night before. I have waisted over 2.5 hours of my and my spouses time and left with a horrible taste about the experience. I would not recommend using this dealer.
May 24, 2023
I recently had the unfortunate experience of dealing with
I recently had the unfortunate experience of dealing with this dealership and I am utterly disappointed with their unprofessionalism and lack of respect for their customers' time. I called in Monday and spoke to Leo about an Alfa Romeo, he told us it’s available and so we began to drive an hour to the dealership. Half way through the ride, he calls saying that the vehicle is out being serviced and that it’s not available for viewing that day- we’re already 30 mins into the ride to the dealership. Disappointed but understanding, we agreed to meet with Leo on Wednesday morning 9am. He mentioned the car was on the lot for 300 days and should be ready to view on Wednesday and available for us. So we had scheduled an appointment with him to discuss purchasing a vehicle, and to say that they missed the appointment would be an understatement. First and foremost, it is crucial to note that my time is valuable, just like any other customer's. I made sure to set aside a specific time slot to visit the dealership, expecting them to be prepared and ready to assist me. My husband and I took off work for this appointment. On the ride to the dealership on Wednesday we called en route to ensure it’s going to be available, someone said they would bring it out front. However, upon arriving at the designated time, we were met with confusion and disorganization. It was evident that they had absolutely no idea about my scheduled appointment, and Leo was nowhere to be found. The sales staff seemed completely oblivious and after a few moments a staff member comes to us and tells us the car was sold late last night. So at this point this is the second time they absolutely WASTED our time. Just happens that after 300 days on the lot, the car just happened to be sold late the night before and no one called us to cancel the appointment. Even an e-mail would have been nice. It's astounding how a dealership, whose primary responsibility is to cater to customers' needs, can disregard appointments in such a careless manner. Furthermore, the lack of communication and accountability from the dealership only exacerbated my disappointment. Not once did they reach out to explain the situation or offer an apology for their oversight. After we left the dealership (around 9:15, appointment was supposed to be at 9:00) we attempted to call Leo to ensure the car was in fact sold because the staff seemed so confused while we were there. We were transferred to “Andrea” and she began to make up excuses that the vehicle was sold last night, right before close, therefore there was no way they could have notified us about it no longer being available. And conveniently Leo “didn’t know about the situation because he was off on Tuesday”. It was as if our time and interest in their services meant nothing to them. This kind of attitude is simply unacceptable and reflects poorly on the dealership's professionalism and customer service. To make matters worse, we had driven a significant distance to reach their location, wasting my time, energy, and fuel- TWICE! This disregard for a customer's commitment and inconvenience is a clear reflection of their disregard for customer satisfaction. I cannot, in good conscience, recommend Marino Chrysler Jeep Dodge Ram to anyone seeking a reliable and customer-oriented car buying experience. Their inability to honor appointments and their lack of basic communication skills demonstrate a level of unprofessionalism that should not be tolerated. My advice to others would be to steer clear of this dealership and find one that values their customers' time and respects their appointments. I sincerely hope that they take this review as an opportunity for self-reflection and strives to improve their customer service and organizational practices. Until then, I will be taking my business elsewhere, where my time and patronage are appreciated.
Apr 28, 2023
Great service thank you JC for my brand new JEEP Compass
Great service thank you JC for my brand new JEEP Compass 2023 he was outstanding person
Robert Whiteman
Service Director
May 31, 2023
The team over at Marino was extremely helpful.
The team over at Marino was extremely helpful. I worked with Kenny and multiple people from the service team and they all very helpful and generous with their time
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 23, 2023
This is my 8th car we get from Marino Chrysler jeep and
This is my 8th car we get from Marino Chrysler jeep and dodge my family and myself always super happy
Apr 27, 2023
The absolute beat customer service.
The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience.
Apr 15, 2023
My family and I have been working with this dealership
My family and I have been working with this dealership for a total of 15+ cars throughout the years. Top Notch Sales and Service.
Jose Cadena
Sales Professional
May 18, 2023
Awesome people!
Awesome people! Easy transaction! Great service! They make it tough to beat them. I’ll buy again!
May 11, 2023
Very helpful and welcome you as you walk to the door, I
Very helpful and welcome you as you walk to the door, I will recommend to everyone
Apr 13, 2023
Great and professional service.
Great and professional service. Strongly recommend. Staff is very friendly and helping. Volodymyr was very patient and answered all my questions. Great dealership!
Feb 28, 2023
They have a great costumer service and they also offer
They have a great costumer service and they also offer you the best and what suits you best.
Feb 27, 2023
Very friendly and really help you for take a god decision
Very friendly and really help you for take a god decision in the deal thank you.
Jose Quezada
Service Advisor
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
May 23, 2023
This is my 8th car we get from Marino Chrysler jeep and
This is my 8th car we get from Marino Chrysler jeep and dodge my family and myself always super happy
Apr 18, 2023
Everything was great with Jc.
Everything was great with Jc. Thank you so much again for help my family definitely you’re one of the top in Marino Chrysler
Mar 21, 2023
Carlos, was very cool and transparent.
Carlos, was very cool and transparent. Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Carlos also took the time to reach out to me the next day to ensure everything was going great and that I loved the vehicle. Carlos definitely went above and beyond. After being to a couple different dealerships. Carlos definitely made me feel comfortable and not like he was trying to just pawn off any car on me.
Mar 13, 2023
very nice man, easy to work with, and helped out with my
very nice man, easy to work with, and helped out with my spanish speaking mother thank you
Dan Liebich
Sales Manager
Mar 09, 2023
JC is the best salesman at Marino.
JC is the best salesman at Marino. I have bought over 10 cars from him
Dec 13, 2022
Amazing customer service.
Amazing customer service. They worked with me better than any other dealership. Will work with then again in the future
May 31, 2022
Thank you Kenny for all of your help, great team and
Thank you Kenny for all of your help, great team and excellent people to do business with, awesome selection of vehicles and super easy people to do business with.
Feb 25, 2022
5 STARS!
5 STARS!!Gabe Morales helped my daughter buy her 1st car! What an awesome experience!!
Sep 16, 2021
I've never enjoyed car shopping. All my experience prior...
I've never enjoyed car shopping. All my experience prior to going to Marino CDJR were both stressful & I always felt like I was being ripped off in one way or another. Working with Mel, Dan, and Pete at Marino is the best car experience I've ever had. They were not pushy or aggressive. The entire experience was relaxed and fair. I can not express enough how thankful and excited I am for choosing Marino to buy my new Ram 1500. Their customer service all around was amazing! I've already recommended them to my family and friends. I really had an awesome experience!
James Ebe
Service Advisor
Apr 20, 2023
Exceptional experience!
Exceptional experience! JC is the best salesman there, if you need a vehicle he is the man to go to. I highly recommend this location. Tell them Angee sent you!
Feb 23, 2023
Dan and the Marino CDJ team were absolutely amazing to
Dan and the Marino CDJ team were absolutely amazing to work with. I didn’t feel one ounce of pressure and I felt like Dan really listened to what my needs were when it came to the car I was looking for. I couldn’t recommend Marino CDJ more!
Jan 21, 2023
Marino has always provided great service, I have never
Marino has always provided great service, I have never had a bad experience, I would definitely recommend to anyone who is looking to buy a car. Dan Koljovic has done an excellent job at finding me the car that fits my needs. He has gone the extra mile to making sure I leave satisfied. Dan has overall just been amazing, through out the years of me purchasing couple of cars. No doubt I will be going back in future.
Jan 07, 2023
Jaylen was so kind and knowledgeable .
Jaylen was so kind and knowledgeable . He made this experience painless ! He took his time explaining everything and the process and I am extremely happy ! He was very diligent in keeping me updated and I appreciated it.
Oct 01, 2022
Overall great experience.
Overall great experience. Dan was a knowledgeable, approachable and low pressure sales professional. Highly recommend!
Carlos Rodriguez
Service Advisor
Mar 21, 2023
Carlos, was very cool and transparent.
Carlos, was very cool and transparent. Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Carlos also took the time to reach out to me the next day to ensure everything was going great and that I loved the vehicle. Carlos definitely went above and beyond. After being to a couple different dealerships. Carlos definitely made me feel comfortable and not like he was trying to just pawn off any car on me.
Mar 17, 2023
Not very helpful, trying to sell you service you don’t
Not very helpful, trying to sell you service you don’t need. Tried to sell me axle fluid change and transfer case fluid change on a vehicle with 35,000 miles. The service interval for the fluid change is not till 100,000 -120,000 miles. When you ask for something to be done in service he says the mechanic can’t preform any exhausted work for a leak. Just not very pleased with the service writer.
Jul 16, 2022
This is my 3rd vehicle purchase from this dealership.
This is my 3rd vehicle purchase from this dealership. They are always Helmand welcoming they go out of their way to get you the deal your looking for. Also the service department is awesome. Best team of advisors Ralph, Teresa, Carlos, just to name a few.
May 15, 2022
When it comes to feeling comfortable with your purchase
When it comes to feeling comfortable with your purchase and someone that goes the extra mile, Anthony is your go-to guy.
Mar 31, 2022
He was absolutely a pleasure to work with.
He was absolutely a pleasure to work with. He was very attentive. Went above & beyond the call of duty.
Julie Del Pilar
Sales Manager
May 31, 2023
Everything was great with JC.
Everything was great with JC. Thank you so much again for helping me and my family.
May 31, 2023
Everything was great with JC and his service department.
Everything was great with JC and his service department. Thank you so much again for the great service.
Apr 28, 2023
Great service thank you JC for my brand new JEEP Compass
Great service thank you JC for my brand new JEEP Compass 2023 he was outstanding person
Apr 27, 2023
The absolute beat customer service.
The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience.
Apr 22, 2023
El día de hoy visité a un amigo y referido y familiar y
El día de hoy visité a un amigo y referido y familiar y compramos nuestro jeep compáss nuevo y el servicio fue excelente visiten y pregunten por Leo y JC
Andrea Fakhouri
Internet Sales Manager
May 24, 2023
I was looking forward to purchasing a car from Marino
I was looking forward to purchasing a car from Marino Chrysler Jeep Dodge Ram dealership. I found the car I liked, reached out to make sure it was available, scheduled an appointment and made plans to take time off. My first attempt to go there I got a call from the dealer telling me that the car was just taken to be services and will not be available. I asked for a follow up and upon receiving the call I scheduled another appointment. My appointment was at 9am, and as I arrived, the staff was very confused about the reason for my visit, the sales person who I talked to wasn't there and the best part was that the car I was interested in was sold the night before. I have waisted over 2.5 hours of my and my spouses time and left with a horrible taste about the experience. I would not recommend using this dealer.
May 24, 2023
I recently had the unfortunate experience of dealing with
I recently had the unfortunate experience of dealing with this dealership and I am utterly disappointed with their unprofessionalism and lack of respect for their customers' time. I called in Monday and spoke to Leo about an Alfa Romeo, he told us it’s available and so we began to drive an hour to the dealership. Half way through the ride, he calls saying that the vehicle is out being serviced and that it’s not available for viewing that day- we’re already 30 mins into the ride to the dealership. Disappointed but understanding, we agreed to meet with Leo on Wednesday morning 9am. He mentioned the car was on the lot for 300 days and should be ready to view on Wednesday and available for us. So we had scheduled an appointment with him to discuss purchasing a vehicle, and to say that they missed the appointment would be an understatement. First and foremost, it is crucial to note that my time is valuable, just like any other customer's. I made sure to set aside a specific time slot to visit the dealership, expecting them to be prepared and ready to assist me. My husband and I took off work for this appointment. On the ride to the dealership on Wednesday we called en route to ensure it’s going to be available, someone said they would bring it out front. However, upon arriving at the designated time, we were met with confusion and disorganization. It was evident that they had absolutely no idea about my scheduled appointment, and Leo was nowhere to be found. The sales staff seemed completely oblivious and after a few moments a staff member comes to us and tells us the car was sold late last night. So at this point this is the second time they absolutely WASTED our time. Just happens that after 300 days on the lot, the car just happened to be sold late the night before and no one called us to cancel the appointment. Even an e-mail would have been nice. It's astounding how a dealership, whose primary responsibility is to cater to customers' needs, can disregard appointments in such a careless manner. Furthermore, the lack of communication and accountability from the dealership only exacerbated my disappointment. Not once did they reach out to explain the situation or offer an apology for their oversight. After we left the dealership (around 9:15, appointment was supposed to be at 9:00) we attempted to call Leo to ensure the car was in fact sold because the staff seemed so confused while we were there. We were transferred to “Andrea” and she began to make up excuses that the vehicle was sold last night, right before close, therefore there was no way they could have notified us about it no longer being available. And conveniently Leo “didn’t know about the situation because he was off on Tuesday”. It was as if our time and interest in their services meant nothing to them. This kind of attitude is simply unacceptable and reflects poorly on the dealership's professionalism and customer service. To make matters worse, we had driven a significant distance to reach their location, wasting my time, energy, and fuel- TWICE! This disregard for a customer's commitment and inconvenience is a clear reflection of their disregard for customer satisfaction. I cannot, in good conscience, recommend Marino Chrysler Jeep Dodge Ram to anyone seeking a reliable and customer-oriented car buying experience. Their inability to honor appointments and their lack of basic communication skills demonstrate a level of unprofessionalism that should not be tolerated. My advice to others would be to steer clear of this dealership and find one that values their customers' time and respects their appointments. I sincerely hope that they take this review as an opportunity for self-reflection and strives to improve their customer service and organizational practices. Until then, I will be taking my business elsewhere, where my time and patronage are appreciated.
Mar 25, 2023
Kenny was excellent.
Kenny was excellent. I came in wanting a quick experience - in and out - and got exactly that. He was up front with me, conversed about everything transparently, and was overall a pleasure.
Dec 13, 2022
Amazing customer service.
Amazing customer service. They worked with me better than any other dealership. Will work with then again in the future
May 31, 2022
Thank you Kenny for all of your help, great team and
Thank you Kenny for all of your help, great team and excellent people to do business with, awesome selection of vehicles and super easy people to do business with.
Jaylen Snyder
Sales Consultant
May 02, 2023
Excellent customer service always treats us like family
Excellent customer service always treats us like family when their as well as very professional all around. Definitely would recommend to anyone trying to buy a car or first car. Thank you Jay and Mel very satisfied.
Apr 28, 2023
Exceptional service and answered all my questions.
Exceptional service and answered all my questions. Thank you very much for all of the help!
Apr 25, 2023
The Best service and communication from a salesman, along
The Best service and communication from a salesman, along with a perfect test drive experience.
Apr 18, 2023
Jay was absolutely amazing.
Jay was absolutely amazing. He was so helpful and informative. This was the easiest purchase I have ever made. Its pretty cool owning the first Hornet in the Chicagoland area! The whole staff was a delight to work with. For the first time ever car shopping was made easy.
Mar 24, 2023
Carlos is super friendly and willing to help anybody at
Carlos is super friendly and willing to help anybody at anytime. He is a great guy to work with
Teresa Nelson
Service Advisor
May 31, 2023
Kenny is an amazing guy, bought my second vehicle from
Kenny is an amazing guy, bought my second vehicle from him! Love the way he works! That’s who I would buy my vehicles from.
Apr 15, 2023
My family and I have been working with this dealership
My family and I have been working with this dealership for a total of 15+ cars throughout the years. Top Notch Sales and Service.
Mar 09, 2023
JC is the best salesman at Marino.
JC is the best salesman at Marino. I have bought over 10 cars from him
Jan 21, 2023
Marino has always provided great service, I have never
Marino has always provided great service, I have never had a bad experience, I would definitely recommend to anyone who is looking to buy a car. Dan Koljovic has done an excellent job at finding me the car that fits my needs. He has gone the extra mile to making sure I leave satisfied. Dan has overall just been amazing, through out the years of me purchasing couple of cars. No doubt I will be going back in future.
Oct 22, 2022
Loyal repeat customer thanks to the Sales process being
Loyal repeat customer thanks to the Sales process being simple and the service department always being on top of things. Thank you!
Anthony Bermeo
Sales Consultant
May 22, 2023
Anthony was super attentive and helpful.
Anthony was super attentive and helpful. I knew what I wanted and right away he went to work and found me my dream car. He is super friendly, funny and patient with me. He made the car buying process easy and fun. 10/10 recommend.
Apr 13, 2023
Great and professional service.
Great and professional service. Strongly recommend. Staff is very friendly and helping. Volodymyr was very patient and answered all my questions. Great dealership!
Jul 29, 2022
Absolutely an amazing experience!
Absolutely an amazing experience! Dave and frank were outstanding and a pleasure to work with. I love my new car.
Jul 16, 2022
We came in knowing what we wanted and Volodymyr made sure
We came in knowing what we wanted and Volodymyr made sure we walked away having it, with the addition of some very appreciated inclusions, including a premium plus plan for exterior, interior, and other coverage. He was very outgoing, thoughtful and made sure to explain everything.
Jul 02, 2022
Great experience good work ethic’s from Anthony , I
Great experience good work ethic’s from Anthony , I appreciate you. I love my new purchase.
Jan Rodriguez
Service Advisor
Mar 21, 2023
Carlos, was very cool and transparent.
Carlos, was very cool and transparent. Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Carlos also took the time to reach out to me the next day to ensure everything was going great and that I loved the vehicle. Carlos definitely went above and beyond. After being to a couple different dealerships. Carlos definitely made me feel comfortable and not like he was trying to just pawn off any car on me.
Jan 04, 2023
Service gentleman Jose was great!
Service gentleman Jose was great!!!!!! He will be the only person I deal with when bringing my car in to for any service….
Sep 19, 2022
Jairo was amazing!
Jairo was amazing! Even after I took the Jeep home I had a few hiccups but he was able to take care of it for me
May 15, 2022
When it comes to feeling comfortable with your purchase
When it comes to feeling comfortable with your purchase and someone that goes the extra mile, Anthony is your go-to guy.
Feb 07, 2022
I am fairly new to Chicago and wanted to buy a new Jeep...
I am fairly new to Chicago and wanted to buy a new Jeep Wrangler. This was my first time buying a brand new vehicle and also my first time purchasing a vehicle in Illinois. I walked in without an appointment and Jon greeted me immediately when I walked in. He made me feel very comfortable throughout the entire process, answered all my questions, and helped me pick out my dream car. Buying a new car is nerve racking as it’s such a big purchase, but Jon and the rest of the team made it seamless from the selection, to the ordering and trade in process, paperwork, etc. Since I’ve purchased the vehicle, I’ve followed up several times with questions and he has always been prompt to respond. It doesn’t hurt that he’s easy on the eyes either! Definitely recommend this dealership and Jon as your salesperson.
Lon Dunham
Shop Manager
May 23, 2023
This is my 8th car we get from Marino Chrysler jeep and
This is my 8th car we get from Marino Chrysler jeep and dodge my family and myself always super happy
Apr 27, 2023
The absolute beat customer service.
The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience.
Jan 04, 2023
Service gentleman Jose was great!
Service gentleman Jose was great!!!!!! He will be the only person I deal with when bringing my car in to for any service….
Nov 21, 2021
They are like family to me. If I have a problem they...
They are like family to me. If I have a problem they will do everything to fix it. The service is great too. Everyone is friendly. I will keep doing business with them on all my next Vehicles. Thank for everything you did for me MIKE ARNONE (TUFGUY)
Aug 16, 2021
The best car shopping experience ever. Kenny and Pete are...
The best car shopping experience ever. Kenny and Pete are great guys. Together they made the entire process very easy and fun. If your looking for a jeep, go to Marino.
Lauren Marie
Service Lane
Jun 04, 2022
Dan K was an absolute pleasure to work with.
Dan K was an absolute pleasure to work with. Very knowledgeable and made entire car buying experience easy.
Jan 31, 2022
Top Notch, wonderful people from start to finish! Kenny...
Top Notch, wonderful people from start to finish! Kenny has helped us purchase the last 3 cars and we wouldn’t go to anyone else. Attentive and helpful no matter what the issue. There is no dealership that would compare to Marino Chrysler Jeep Dodge. We’re loyal lifetime customers!!
Aug 26, 2021
Amazing experience!!! I have bought cars from dealers in...
Amazing experience!!! I have bought cars from dealers in the past and this was the best experience I have ever had. My son wanted to go and look at a car from them that he had found on their website. From the minute we walked in the door we knew this was an excellent dealer. Everyone was so friendly and knowledgeable. I would highly recommend Marino to everyone!!! My son did buy the car he found on the website and he couldn’t be happier.
Feb 23, 2020
I recently dropped off my Challenger for service and was...
I recently dropped off my Challenger for service and was well taken care of. I was kept informed of the status of the repairs and left knowing that i would take my car no where else. As i had an extended warranty all of the parts, labor, and the loaner were covered.
Feb 18, 2020
Like Always .....its great when A Dealer Like Marino...
Like Always .....its great when A Dealer Like Marino takes ITS time to make Sure The Customer Has An Understading and expectancy on the work they are Doing to Your Car....Marino Always Takes Great Care Of Their Customers Thanks G. Vazquez
Edwin Rivera
Service Advisor
May 31, 2023
Great deal , amazing service thank you for the help JC
Great deal , amazing service thank you for the help JC and Marino CJD for my new Jeep
Apr 30, 2023
Aside from having to go back twice, salesman (carlos) and
Aside from having to go back twice, salesman (carlos) and sales manager (bald guy) were great to work with. Car (used) had issue with backup camera, Service department (guy with finger tattoo who rides motorcycle) took care of the warranty claim the next afternoon and made it a very pleasant experience. A porter (bigger, Hispanic guy) went out of his way to help me get something out of my trade in. Overall, great experience - seemed like the team I worked with actually cared. Would return, and would refer people to the dealership. JZ
Mar 21, 2023
Carlos, was very cool and transparent.
Carlos, was very cool and transparent. Explained everything clearly. Allowed me to test drive the vehicle. Kept it realistic when it came to payments and what they would be able to do. Carlos also took the time to reach out to me the next day to ensure everything was going great and that I loved the vehicle. Carlos definitely went above and beyond. After being to a couple different dealerships. Carlos definitely made me feel comfortable and not like he was trying to just pawn off any car on me.
Jan 26, 2022
Marino has sold me two cars both new, beautiful and have...
Marino has sold me two cars both new, beautiful and have kept up perfectly. Juan Carlos and Mike specifically were incredibly helpful in finding the right fit, accommodating my every need and being sure to hold the desired vehicles for me to test, decide on.
Apr 30, 2021
I usually bring my car in for oil change. Jan is always...
I usually bring my car in for oil change. Jan is always very attentive and my car is serviced on time. Friendly and welcoming environment.
Steve Cardenas
Service Advisor
Apr 15, 2023
My family and I have been working with this dealership
My family and I have been working with this dealership for a total of 15+ cars throughout the years. Top Notch Sales and Service.
Mar 24, 2023
Excellent customer service.
Excellent customer service. Very helpful and knowledgeable staff members. Kenny Sher and Steve Cardenas are awesome
Aug 31, 2022
It pays to have someone like Kenny who has the knowledge
It pays to have someone like Kenny who has the knowledge of the brand and the experiment to get you what you not only need but want.
Jun 30, 2022
Kenny is a wonderful salesman and Marino CJD is a
Kenny is a wonderful salesman and Marino CJD is a fantastic, customer focused dealership. I felt informed and respected while looking for a new car. Kenny answered all my questions and was patient with me while I made my decision. Everyone I came in contact with at Marino made the process fun!
Jun 11, 2022
Excellent customer service.
Excellent customer service. Both sales and vehicle service are 5-stars !! Been a customer for 3-years, never any issues
Marty Hill
Parts Counterman
May 23, 2023
This is my 8th car we get from Marino Chrysler jeep and
This is my 8th car we get from Marino Chrysler jeep and dodge my family and myself always super happy
Mar 30, 2023
In all my years of buying cars, I’ve never dealt with a
In all my years of buying cars, I’ve never dealt with a more professional person. JC went above and beyond.
Mar 09, 2023
JC is the best salesman at Marino.
JC is the best salesman at Marino. I have bought over 10 cars from him
Jul 16, 2021
First I’d like to say Bob Whitman is best ever service...
First I’d like to say Bob Whitman is best ever service manager I’ve done business with and the terrific service team. Sales team always there to help.
Oct 14, 2019
Awesome dealer!
We've been customers of Marino for the past 10 years and have purchased multiple cars from them. The entire staff is knowledgeable, respectful, and they don't try to push you into something. Always treated like family which is why we keep going back.
Nanette Isaac
Admin Assistant
Apr 27, 2023
The absolute beat customer service.
The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience.
Feb 25, 2022
5 STARS!
5 STARS!!Gabe Morales helped my daughter buy her 1st car! What an awesome experience!!
Jun 10, 2021
This was my first time purchasing a new vehicle from...
This was my first time purchasing a new vehicle from Marino CDJ. I could not have been more pleased! I contacted Nanette, who promptly introduced me to Dave Carley. He made the buying process very smooth and easy! When my Jeep came, Dave and the team at Marino made the final process seamless! The most impressive thing about this dealership is they are all on the same page working to get you what you want! Thanks so much Nanette, Dave, Mel and Kal!
Sep 26, 2019
Marino CJD - Sales and Service is Exceptional!!!
Buying a car is never an easy task, especially when you don't have a lot of time. Dan in sales and Tony the president did a fantastic job of locating the best color Jeep (Stingray Grey) and helping us turn in a lease early on a 2017 Jeep we have loved for over 2 1/2 years. Generally, when working with a Salesman (for any type of purchase, auto, home, electronics whatever) it feels as if they never have your interests in mind. They are always just trying to close a sale as soon as possible. With Dan, it was the complete opposite. Whenever I felt unsure about something, he was very knowledgeable and never pressured me into making any decision but my own. I feel Marino Chrysler Jeep and Dodge made everything simple, stress free and gave us a fantastic new Jeep at extremely fair price with absolutely no hassles. Thanks again for all your hard, looking forward to servicing my vehicle.
Apr 17, 2019
The best staff!
Cars are not my thing but we know we need one! Being a woman it is intimidating. The staff at Marino made it wonderful!!! Dan Frank Lauren and Tony were the best. Understanding my needs and finding the right fit! Love Marino!!
Fara Palazzolo
Switchboard operator
Oct 08, 2021
I came in and was greeted immediately!! The customer...
I came in and was greeted immediately!! The customer service was above and beyond expectation! Thank you Marino and staff for making my experience a memorable one!!
Mar 12, 2020
Great dealership! Great experience in buying a vehicle....
Great dealership! Great experience in buying a vehicle. I highly recommend this dealership. From the the time I walked in till I left was a pleasure dealing with this dealership
Jun 18, 2019
Awesome
Kenny Sher is the best salesman to work with He’s friendly patient helps you understand what the numbers all mean He works hard to get you the best deal
Jun 08, 2019
Great store
Very clean and friendly. Pretty easy process from sales to service. No reason to ever buy or service a Jeep anywhere else. And they have the nicest used car inventory I have ever seen. I have been to a lot of used car lots and the choices of clean great condition vehicles is awesome!
Feb 08, 2019
Very well done work and treated very well by the people.
I give this review because I believe that when you get a good deal and job, it should be told and not hidden. I appreciated the work and efficiency of Marino Jeep company.
Damir Demirovic
Biller
Mar 30, 2023
In all my years of buying cars, I’ve never dealt with a
In all my years of buying cars, I’ve never dealt with a more professional person. JC went above and beyond.
Sep 08, 2021
We had a awesome experience with our sales rep Volodymyr...
We had a awesome experience with our sales rep Volodymyr Khrypliuk was so helpful and ended up getting our Jeep shipped to us and was able to get us all the info on our new vehicle and the whole staff was ver helpful and informative with all the proses and got me started on my new Jeep app will definitely buy again from you guys
Jun 09, 2021
Dan Koljovic, was excellent and plan on coming back to...
Dan Koljovic, was excellent and plan on coming back to purchase another Jeep from this location. Great customer service and loved how straight up this location is.
Aug 05, 2020
My experience was exciting and rewarding. From time I...
My experience was exciting and rewarding. From time I walked through the door, and noticing the luxury looks of the show room. I was treated royally by all staff.
Lisa Houman
Office Manager
Apr 27, 2023
The absolute beat customer service.
The absolute beat customer service. Very friendly and competent people work at Marino CJD. Great experience.
Sep 30, 2021
Tengo mas 2 años con marino chrystler como cliente, quede...
Tengo mas 2 años con marino chrystler como cliente, quede bien por casi 2 anos con un ford explorer usado y me ofrecieron cambiarlo por una version de jeep gran cherokee 2021 con cero millaje todo parecia perfecto hasta los 5 meses pero al vehiculo se le dano el motor de arranque y me dejo votado por 11 horas, a mi nadie me explico que en estos modelos habia un boton donde se puchaba y la grua venia inmediatamente que es lo que me acaban de explicar, estos tipos de vehiclos vienen con sistemas modernos pero no se toman el tiempo ni tienen la paciencia de ensenar o explicar a los clientes que tenemos por primera vez un vehiculo con estas caracrteristicas, ni tampoco un numero de telefono para llamar al tipo de grua especializada para este tipo de carros, sucede que despues de estar llamando por muchas horas al deeler y nunca contestaron me remolco otra grua la cual a danado o roto segun me dijeron un cable y a perdido una tapa de la cual ni idea tengo, ahora me quieren hacer pagar el valor de dichos items por un valor de mas de 450 dolares y ademas no me quieren pagar el gasto de la grua, y me dicen que mi vehiclo me lo van a entregar de 2 a 7 , dias mas los dias desde que lleve el carro al deeler van a pasar mas de 10 dias y voy a tener que pagar otro rubro como es el de asistencia de renta de carro, me preocupa que sigan saliendo mas danos ya que todavia no tengo el valor exacto, no es lo que ofrecieron cuando me hicieron cambiar mi otro vehiculo que por cierto nunca me dejo votado por casi dos anos y no era nuevo,creanme que estoy muy desepcionado de este deeler marino christler de la irving park, no se como ya terminar de cancelar mi vehiculo, y si me preguntan es lo peor que me a pasado en la vida y creanme no les recomiendo hacer una compra de ninguna naturaleza, ya que no garantizan que no va a volver a pasar esto de nuevo, uno de sus gerentes me dijo que este dano era muy comun que le fallan muchas partes a este vehiculo me preocupa esto, espero que a nadie le suceda esto por eso pongo este comentario. Nota; CON MARINO CHISTLER NUNCA MAS Y NO LO RECOMIENDO A NADIE.
May 24, 2019
Great experiece!
I worked with Adrian on the lease of my new vehicle. He was excellent. I his support. My initial contact was online. After getting constant emails and calls from Samantha, neither she or her supervisor ever bothered to say hi. No problem because the rest of the staff were great.
Aug 07, 2018
Experience was great!
Best sales and service ever! Would recommend this dealership to anyone. I have bought and serviced several vehicles from this dealership and will always return.